something-very-special:

hyperbolicflush:

something-very-special:

seriously never buying anything from the square-enix store again

make all the collectors editions and fancy pre-order bonuses you want, squeenix

until you can make a shopping cart actually fucking function, i’m out

Yo Squeenix, don’t piss…

That is some kind of special.

That’s not my problem, though. Or at least I don’t think it is? I’m waiting to hear back from support, which would make this the third time in the last month that I’ve needed to contact their customer support because I am not kidding they cannot manage a shopping cart.

RANT BELOW, feel free to ignore, I just need to let off some steam.

I’ve had Drakengard 3 pre-ordered since the day it was possible to do so, but at some point between then and April 5th my order just vanished into the ether. Which, okay, fine, the bonus I really wanted was the NIER costumes because look at this blog and tell me that isn’t obvious, I’m not too fussed about losing the Japanese voice track, I’ll just re-make the order and watch it like a hawk.

And then the order disappears again. And then the reference doesn’t number doesn’t work so the order doesn’t even exist. So I have to contact them and the only response I get is “Whoops, sorry, place another order!” Except that this happened like two weeks ago, magically, so I’m kind of pissed that making a new order means I miss out on the NIER costume pack bonus because that is literally the only reason I had for dealing with this terrible, terrible customer service (where I have to sign in three times before it realizes that I’m me and that is my password. I don’t even input a different password it just tries to turn me away from the door a couple of times because I really want to shop somewhere that can’t save my information from one day to the next, or kicks me out after five minutes even though I’m actively using the site, what is wrong with this shop.)

Magically the order comes back, the second order I placed is also there, but come to find out that apparently neither of them went through (both are listed as Unsubmitted) which is good for the second one because it didn’t have the full bonuses I actually wanted but not good for my actual order because, you know, I’m trying to buy something why the hell are you preventing me from buying it? I am a consumer. You are a distributor. You exist to take my money and give me a product in return. I cannot engage in this fundamental transaction when you refuse to take my money.

I try to pay via PayPal. I try to pay via credit card. My shopping cart vanishes into the ether again, but at least the reference number works. I get angry and write annoyed posts on the Internet because there is no reason for this. I would have given up this whole sordid ordeal if the Squeenix store wasn’t the only place selling the Drakengard 3 OST, which I do quite want (and am willing to pay for if you would just let me PAY YOU but apparently you CAN’T because I DON’T UNDERSTAND THERE IS NO ERROR MESSAGE IS MY MONEY NOT GOOD ENOUGH FOR YOU?)

Although at this point, if the service rep sending out automated e-mails can’t force the order through, I’m calling it and just picking it up in a store. I’ll wait out the soundtrack, I’ll give up on the pre-order bonuses. There is absolutely no reason Square-Enix should have such a shit marketplace setup (and I know they work through Digital River, but I’ve been seeing a lot of complaints about Digital River’s practices in trying to resolve the issue and it’s completely Squeenix’s fault for partnering with them). This is just not worth the blood pressure.

I want to add my own horror story to this:

I preordered the collector’s edition on February 10th, saw the confirmation page and was told i would receive an email.

I never really checked up on it because I believed my order had gone through and the FAQ says I wouldn’t be charged until it shipped

Finding out it was released today and people have already received their orders, I went to check on mine and it…didn’t exist. It wasn’t anywhere in order history. It wasn’t on the site at all, I couldn’t find any emails, there was no charge to my account (credit, debit, or paypal- I checked them all to make absolutely sure), and somehow all of the screenshots I had from that day have disappeared. I found ONE picture of my completed order (minus the confirmation number because of course) that I had posted on twitter, otherwise I’d think I dreamt it all up.

Basically I ordered it but there is absolutely no proof I did so, which is largely my fault for not following up, but is extremely upsetting. I also shouldn’t… Have to make sure a preorder exists after I put the order through

note-a-bear:

tpfnews:

Since the recount effort in three states got underway last week, the major media have afforded it virtually no coverage. Even as the Wisconsin recount enters its third day and numerous inconsistencies are being documented, the mainstream media has remained silent. After the Michigan elections board approved the recount go-ahead, nary a peep. Now the major media outlets are finally talking about the Pennsylvania recount effort, but only to report that it’s now “over” – which is not the case.

What actually happened today is that in a desperate last ditch attempt at preventing the recount, the State of Pennsylvania suddenly invented a million dollar bond that third party candidate Jill Stein would have needed to immediately pay for. This came after the state of Wisconsin had surreptitiously increased its own recount price tag from $1.1 million to $3.8 million, for the rather transparent purpose of trying to bankrupt Stein’s recount effort.

Stein had raised millions of dollars, but with so much of that having been eaten up already by Wisconsin’s sudden price hike and the attorney fees required to fight fierce court battles against all three non-cooperating states, it turns out she didn’t have the $1 million cash on hand today to cover Pennsylvania’s sudden ransom demand. Thus she was forced to withdraw her court petition for a Pennsylvania recount. That doesn’t mean it’s over, of course, only that there is now another legal hurdle to fight.

In fact her next step is to fight for precinct by precinct recounts in Pennsylvania until the vote totals have been sufficiently corrected and revised to drop Donald Trump’s lead in the state from the current 0.8% mark to the 0.5% mark, which in turn would trigger an automatic statewide recount under Pennsylvania state law. So how many mainstream major media outlets are correctly reporting that the PA recount effort is now continuing with a new strategy? There don’t appear to be any.

If you look at the headlines coming from the major media outlets this evening, they’re uniformly misleading in that they’re attempting to create the appearance that Stein’s recount effort is finished. “Green Party drops court case seeking statewide recount of Pennsylvania’s Nov. 8 presidential election,” states the Associated Press in a tweet which paint the phony picture that there are no next steps. BuzzFeed News falsely claims that Stein put in a “request to discontinue the recount request,” misleadingly suggesting that she pulled the plug on her own effort. And this ABC News affiliate flatly insisted in its original headline that the challenge to the recount is “over” before ultimately changing the headline entirely to focus on Stein’s next move.

It would be one thing for the major media outlets to ignore the recount effort because they simply decided it wasn’t newsworthy. But after spending the past week largely pretending the recount effort wasn’t happening, these same major media outlets are now racing to report headlines which falsely claim the Pennsylvania recount effort is over. In other words, they didn’t want the public to know about that the recounts were even happening, but now they suddenly want to make the public believe that the recounts are “over.” The mainstream media agenda here isn’t entirely decipherable, but it is entirely unacceptable.

Good news!

Please, if you live in Pennsylvania, go to the Recount website and volunteer as an observer in your precinct.

http://www.jill2016.com/recountPA

Overseeing the Recount to make sure that even more fraudulent crap isn’t happening is absolutely critical.